Start Norton 360 not updating

Norton 360 not updating

Virus Protection Promise: To be eligible for the Virus Protection Promise, you must have a qualifying Norton subscription and unless you have Norton Small Business, you must also have purchased, renewed or upgraded that Norton subscription directly from Symantec, or subscribe to the Norton Automatic Renewal Service.

I reported them to BBB last year, and they did it AGAIN this year.

Why is BBB not protecting us from these thieves; these lowdown, dirty, unscrupulous, unethical and questionable business practices that has got to stop. Some of their Agents do not speak English well, are slow, not well trained, have an attitude and some lie just to get rid of the call. Is this the type of service a customer has to endure for over ten years??? I just wanted to comment on people who don't know how to set up their antivirus programs and then say bad things about them.

Do not use Norton and especially do not use anyone in the Philippines. This is why my friends all say never use an offshore customer service center. It even got so bad that I cancelled my credit card (btw, a good way to get rid of MOST auto-renew services that you don't want, but NOT Symantec!