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Therefore, we have implemented fraud filters in an effort to protect our customers against any suspicious or fraudulent charges.

If your order triggers a review by our fraud prevention department, we may require additional information in order to approve for processing.

You will be contacted immediately in regards to this matter, and we ask that you contact us back as soon as possible to confirm your order and avoid any further delay.

Any order held for verification purposes by our fraud prevention department may be delayed until needed information is received and confirmation process completed.

Before you place an order, please make sure to read our return policy.

Once you understand our return policy, have fun browsing through our huge selection of dresses, shoes and other accessories.

*When paying by check (E-check) via Pay Pal please allow 6-8 business days for the E-check to clear. If you find a lower price on any dress we carry online, we will match it plus 2%.

If you have already purchased a dress from Prom and find a lower price in the next 15 days of your order we will refund you the difference plus 2%. Product must be available for immediate shipment in size and color ordered.

Pay Pal is an alternate payment method available for making purchases on

It enables any individual or business with an email address to securely send payments online.

If you indicate your wear date and we cannot get you the dress in advance of that date, we will contact you immediately! our default shipping method is UPS ground and usually take 3-7 days from ship date to arrive.